Banter Privacy Policy

Effective Date: May 5th, 2024

This Privacy Policy explains how Banter collects, uses, and protects your personal data.

1. What We Collect

  • Name and email address (at signup)
  • Messages you send, which are processed through OpenAI’s API to generate prompts. Messages are not stored on our servers.

2. Commitment to Privacy and Storage Policy
Because of our commitment to user privacy, Banter does not store messages on our servers. Instead:

  • Messages are processed in real-time through OpenAI’s API to generate prompts.
  • Messages and media files are temporarily stored in our servers and are removed after the message is received by the other messenger.
  • Messages are also stored locally on the user's device.
  • OpenAI may summarize conversation context to store in a database for prompt generation, but does not retain or learn from full messages.

This storage model not only protects privacy but is also a key reason why Banter is able to keep its service more affordable.

3. How We Use Your Data

  • To operate and improve the Banter app
  • To generate AI-driven conversation prompts
  • To communicate with you (e.g. updates, support)

4. Use of OpenAI API
Banter sends message data to OpenAI to generate prompts. OpenAI does not retain or learn from full message data, though context summaries may be temporarily stored for prompt effectiveness.

5. Deletion of Data

  • Permanently delete your account data from our servers
  • Revoke access to the app

6. Age Restrictions
Users must be at least 13 years old to use Banter.

7. Third Parties

  • OpenAI, to generate AI prompts based on your conversations
  • Google Analytics, for usage tracking and analytics

8. Security
We use industry-standard methods to store and transmit data securely. However, no platform is 100% secure.

9. Changes
We may revise this Privacy Policy. We will notify you of material changes in advance.

10. Your Rights
Depending on your location, you may have the right to:

  • Access the personal data we store about you
  • Correct or delete your personal data
  • Object to or restrict our use of your data
  • Request a copy of your data in a portable format

To exercise these rights, email us at support@banter.to. We may require you to verify your identity before fulfilling your request.

11. Data Retention
We retain your data only as long as your account is active or as needed to provide services. Once you delete your account, your data is permanently removed from our servers within a reasonable timeframe.

12. International Users
If you access Banter from outside the U.S., be aware that your information may be transferred to, stored, and processed in the U.S. or other countries where our service providers operate.

13. Cookies and Analytics
We use Google Analytics to understand user behavior and improve the app. Google Analytics sets cookies that collect session and usage metrics in aggregated form.

14. Data Processing Agreement (DPA)
Where required by law, Banter will enter into a Data Processing Agreement with users or business partners who act as data controllers. This DPA governs how Banter processes data on their behalf and includes obligations for data security, deletion, and access controls.

15. GDPR and CCPA Compliance
If you are a resident of the European Economic Area (EEA) or California:

  • You have additional rights including the right to data portability, the right to object to processing, and the right to lodge a complaint with a data protection authority.
  • Banter does not sell or share your personal data for cross‑context behavioral advertising.
  • You can exercise your “Do Not Sell or Share My Info” right at any time by visiting [Insert Link] or emailing us at support@banter.to.

16. Contact
For privacy-related questions or concerns, email us at support@banter.to.


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